These are the questions that come up most often when Jeffersonville and Kentuckiana households call our office. Not seeing yours here? Pick up the phone and we’ll go through it together.
Do you personally do the work, or does this just point me toward some other company?
Yes, genuinely — Indiana licensing and insurance are both current for this moving company, and it isn't a referral outfit. Gary Holloway has kept the trucks and the crew under his own roof since 2012, with no handoff anywhere in the process: whoever quotes your move is who shows up on the truck.
Besides Jeffersonville, which towns are part of your regular territory?
Beyond Jeffersonville: Clarksville, New Albany, Charlestown, Sellersburg, Utica, Georgetown, Speed, Memphis, Borden, and Henryville locally, and long-distance runs to Louisville, Indianapolis, Lexington, Cincinnati, Nashville, Evansville, Bloomington, and Columbus.
What goes into figuring the flat rate?
It comes from a genuine walkthrough or a detailed inventory that accounts for rooms, furniture, stairs, mileage, and any wrinkle like a narrow Downtown street or an HOA move-in window. That number gets handed to you in writing before the truck ever leaves the yard, and move day doesn't alter it.
Are you licensed and insured?
We are — Gary's Moving Company holds registration and insurance as an Indiana household-goods carrier. Carrier numbers aren't posted on the site itself, but a certificate of insurance is ready on request for whichever HOA, leasing office, or property manager needs one.
How far in advance should I book my move?
Aim for two to three weeks so our office has the most trucks and crew options to work with, though shorter-notice and even same-day bookings do happen when the schedule cooperates.
What's included in the flat rate?
Labor, the truck itself, mileage, standard equipment like dollies and furniture pads, and baseline released-value coverage are all folded into the number. Packing materials and full-value coverage come as separate add-ons if you'd like them included.
Do you offer storage if my move date changes?
We do — short-term storage runs month to month for whenever a closing slips or a lease start shifts after your booking is already locked in, so a second mover never enters the picture.
What's your cancellation or reschedule policy?
Give us as much notice as you can so the crew and truck can be freed up for another job. A phone call ahead of time makes rescheduling painless — same crew, a new date, the same flat number.
